Transform waiting room anxiety into patient satisfaction
Patients stare at walls or outdated magazines. Stress levels increase. 20-45 minute waits feel like hours, leading to negative HCAHPS scores.
Clipboards, pens, illegible handwriting. Front desk staff re-entering data. Forms get lost. Patients forget to update insurance information.
Front desk bombarded with status questions. No visibility into provider schedule. Patients don't know if they have time to run errands.
15-20% no-show rate costs practices thousands monthly. Phone calls ignored. Generic text messages forgotten. No patient engagement.
Kiosk check-in with voice: "I'm here for my 2pm with Dr. Smith." Instant insurance verification, co-pay collection, and e-signature consent forms.
Seamless integration with Epic, Cerner, Athenahealth, eClinicalWorks. Patient data flows directly into medical records. Zero duplicate entry.
"Dr. Chen is currently with a patient. Estimated wait: 18 minutes." Transparency reduces perceived wait by 30% and desk interruptions by 50%.
"Hey Kiosk, where is the lab?" Natural language directions, FAQs, appointment scheduling. Reduces front desk burden, ADA-compliant accessibility.
Guided meditation, breathing exercises, health trivia, condition-specific education. Turn anxiety into calm. Patients arrive at exam room relaxed.
Pre-visit medication review: "Are you still taking Lisinopril 10mg daily?" Updates sent to EMR. Improves medication reconciliation accuracy by 40%.
Self-service booking for follow-ups, preventive care, specialist referrals. Real-time provider availability. Reduces scheduling calls by 60%.
Post-visit kiosk survey: "How was your experience?" Instant alerts for negative feedback. Happy patients directed to Google/Healthgrades reviews.
Automated multi-touch reminders: 7 days, 1 day, 2 hours before appointment. Include prep instructions, directions, parking info. Reduce no-shows by 40%.
Reduce perceived wait times by 30%. Increase "Communication About Wait" scores. Patients rate overall experience 25% higher.
Multi-channel reminders cut no-shows by 40%. At $200 average visit, that's $24,000+ recovered revenue annually for 30 patient/day practice.
Self-service check-in and scheduling save 15 hours/week. Reallocate staff to high-value patient care and insurance verification.
Encrypted data transmission. No PHI stored locally. BAA included. Regular security audits. AES-256 encryption at rest and in transit.
Track health interests, educational needs, satisfaction drivers. Personalize care plans and marketing. Improve population health management.
Voice navigation, large fonts, high contrast, screen reader support. Wheelchair-accessible kiosk height. Multi-language support (50+ languages).
Average 3-provider practice with 75 patients/day
Join healthcare practices nationwide improving satisfaction and reducing no-shows
30-day money-back guarantee • HIPAA-compliant setup in under 2 hours