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EngageOS for Auto Dealerships

Turn service wait times into sales opportunities with AI-powered engagement

🎮 Try Live Demo 📅 Request Personalized Demo

The Service Department Challenge

Long Service Waits

Customers sitting in waiting rooms with nothing to do but watch the clock. 45-90 minute waits lead to frustration and negative reviews.

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Missed Upsell Opportunities

Service advisors are busy. Customers don't browse the showroom. New vehicle sales opportunities walk out the door every day.

"When Will My Car Be Ready?"

Service desk bombarded with status calls. Advisors interrupted. No real-time visibility for customers waiting at home or work.

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No Customer Data

You know their vehicle VIN, but not their interests, preferences, or buying signals. Generic marketing yields generic results.

The EngageOS Solution

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Service Check-In Kiosk

Self-service check-in with AI voice: "I'm here for my 10am oil change." Reduces desk congestion, captures customer data, instant SMS confirmation.

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Vehicle Configurator

Interactive "build your dream car" tool. While waiting for service, customers configure their next vehicle with real inventory, financing, and trade-in estimates.

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CDK/DMS Integration

Real-time service status from your DMS. Kiosk displays "Your Honda Accord is 60% complete - Est. 25 mins." SMS alerts when ready for pickup.

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AI Voice Assistant

"Hey Kiosk, when will my car be ready?" Natural language queries pull from your DMS. Reduces service desk calls by 40%.

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Auto Trivia & Games

Brand-specific trivia (Ford history, Tesla tech, BMW performance). Leaderboards, prizes, and branded engagement make wait times fly by.

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Snapchat-Style Photo Booth

Take photos with new vehicles, add branded stickers, share to social media. Free UGC marketing with dealership watermark and location tags.

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AI Service Upsell

"Your Camry is due for brake pads in 2,000 miles. Would you like to add that service today?" Smart recommendations based on VIN and service history.

Review Funnel

After service completion, kiosk prompts: "How was your experience?" Happy customers → Google review. Unhappy → private feedback to manager.

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Local Area Guide

Map of nearby restaurants, shopping, coffee shops. Customers can leave the dealership during service and get SMS when ready.

Business Impact

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Increase Vehicle Sales

Service customers are warm leads. Interactive configurator generates 12% more test drive requests from existing customers.

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Boost Service Revenue

AI-driven upsells increase service ticket average by $87. Customers approve add-on services without sales pressure.

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Reduce Wait Time Perception

Engaged customers feel wait times are 35% shorter. Games, configurators, and real-time status displays reduce complaints.

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Decrease Service Calls

Real-time status displays and SMS alerts cut "when will my car be ready" calls by 40%. Service advisors stay focused on quality work.

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Collect Customer Intelligence

Track which models customers configure, features they prioritize, trade-in intent. Sales team gets hot leads with detailed preference data.

Improve Online Reputation

Automated review funnel increases Google reviews by 200%. Negative feedback captured privately before becoming public 1-star reviews.

Proven ROI for Auto Dealerships

Average dealership with 150 service appointments/month

+$8,400
Additional Monthly Revenue
12%
Service Upsell Conversion
35%
Shorter Perceived Wait
40%
Fewer Status Calls

See It In Action

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Vehicle Configurator
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Service Status Board
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Check-In Kiosk
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Auto Trivia Game
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Local Area Guide
Review Request Flow

Ready to Transform Your Service Department?

Join dealerships nationwide turning service waits into sales opportunities

Auto Dealership Bundle

$449/month
All features included • No setup fees • Cancel anytime
  • ✅ Service Check-In Kiosk
  • ✅ Vehicle Configurator
  • ✅ CDK/DMS Integration
  • ✅ AI Voice Assistant
  • ✅ Real-Time Service Status
  • ✅ Auto Trivia & Games
  • ✅ Photo Booth with Branding
  • ✅ AI Service Upsell Engine
  • ✅ Review Funnel
  • ✅ Local Area Guide
  • ✅ Customer Analytics Dashboard

📱 Optional Add-Ons

📞 AI Voice Agent Tiers NEW
• Starter - 100 calls/month +$99/month
• Professional - 250 calls/month ⭐ Popular +$199/month
• Enterprise - 500 calls/month +$349/month
• Unlimited - ∞ calls/month +$499/month
🎙️ Call Recording & AI Analysis NEW
• Basic - 50 hours + transcription +$49/month
• Pro - 150 hours + AI operators ⭐ +$99/month
• Enterprise - Unlimited + custom operators +$199/month
📅 Appointment Reminders (SMS + Voice) +$39/month
SMS Notifications (1,000 messages/month) +$29/month
🌍 Multi-Language Translation (50+ languages) +$49/month
📞 Number Porting Service $49 one-time
✨ AI Voice Agent includes:
  • Dedicated business phone number
  • 24/7 AI-powered call answering with Claude AI
  • Call forwarding (3 triggers: limit reached, after hours, can't help)
  • Order taking & appointment scheduling
  • Knowledge base integration
  • Business hours automation
  • Voicemail transcription
✨ Call Recording includes:
  • Dual-channel recording (customer + AI separate)
  • Automatic transcription with search
  • Sentiment analysis & call summaries
  • Custom AI operators (order quality scoring, upsell detection)
  • PII redaction for compliance
  • Configurable retention (30-365 days)
🎮 Try Demo 📅 Request Personalized Demo

30-day money-back guarantee • Setup in under 1 hour