Turn service wait times into sales opportunities with AI-powered engagement
🎮 Try Live Demo 📅 Request Personalized DemoCustomers sitting in waiting rooms with nothing to do but watch the clock. 45-90 minute waits lead to frustration and negative reviews.
Service advisors are busy. Customers don't browse the showroom. New vehicle sales opportunities walk out the door every day.
Service desk bombarded with status calls. Advisors interrupted. No real-time visibility for customers waiting at home or work.
You know their vehicle VIN, but not their interests, preferences, or buying signals. Generic marketing yields generic results.
Self-service check-in with AI voice: "I'm here for my 10am oil change." Reduces desk congestion, captures customer data, instant SMS confirmation.
Interactive "build your dream car" tool. While waiting for service, customers configure their next vehicle with real inventory, financing, and trade-in estimates.
Real-time service status from your DMS. Kiosk displays "Your Honda Accord is 60% complete - Est. 25 mins." SMS alerts when ready for pickup.
"Hey Kiosk, when will my car be ready?" Natural language queries pull from your DMS. Reduces service desk calls by 40%.
Brand-specific trivia (Ford history, Tesla tech, BMW performance). Leaderboards, prizes, and branded engagement make wait times fly by.
Take photos with new vehicles, add branded stickers, share to social media. Free UGC marketing with dealership watermark and location tags.
"Your Camry is due for brake pads in 2,000 miles. Would you like to add that service today?" Smart recommendations based on VIN and service history.
After service completion, kiosk prompts: "How was your experience?" Happy customers → Google review. Unhappy → private feedback to manager.
Map of nearby restaurants, shopping, coffee shops. Customers can leave the dealership during service and get SMS when ready.
Service customers are warm leads. Interactive configurator generates 12% more test drive requests from existing customers.
AI-driven upsells increase service ticket average by $87. Customers approve add-on services without sales pressure.
Engaged customers feel wait times are 35% shorter. Games, configurators, and real-time status displays reduce complaints.
Real-time status displays and SMS alerts cut "when will my car be ready" calls by 40%. Service advisors stay focused on quality work.
Track which models customers configure, features they prioritize, trade-in intent. Sales team gets hot leads with detailed preference data.
Automated review funnel increases Google reviews by 200%. Negative feedback captured privately before becoming public 1-star reviews.
Average dealership with 150 service appointments/month
Join dealerships nationwide turning service waits into sales opportunities
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